Welcome to Ezra Cosmo. These Terms & Conditions govern your use of our website ezracosmo.com and the purchase of any products from our online store. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before continuing.
1. Use of the Website
By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. You agree to use the website only for lawful and legitimate purposes. Any misuse, including hacking, unauthorized access, data scraping, or any activity that disrupts website function, is strictly prohibited.
2. Product Information
We make every effort to display accurate product descriptions, images, prices, and availability. However, we do not warrant that the information is completely accurate, complete, current, or error-free. Product colors may vary slightly due to screen settings. Ezra Cosmo reserves the right to modify or discontinue products at any time without prior notice.
3. Pricing & Payments
All prices listed on ezracosmo.com are in (Rs.) and are subject to change without notice. We accept various payment methods, including online payments through secure third-party processors. By placing an order, you confirm that the payment details you provide are valid and that you are authorized to use the chosen payment method.
4. Order Acceptance & Cancellation
Your order is considered accepted only once it is processed and shipped. We reserve the right to refuse or cancel any order for reasons including limited stock, pricing errors, inaccurate information, or suspected fraudulent activity. If your order is cancelled after payment, a full refund will be issued. Customers may cancel an order within 12 hours of placing it, provided it has not already been dispatched.
5. Shipping & Delivery
Delivery times may vary depending on your location and courier service. Delays caused by external factors such as holidays, customs, or unforeseen circumstances are beyond our control. Once an order is shipped, tracking details (if available) will be shared. Ezra Cosmo is not responsible for incorrect shipping details provided by the customer.
6. Returns & Refunds
Our Return & Refund Policy is available on our website and outlines the conditions for returns, refunds, replacements, and cancellations. By placing an order, you acknowledge that you have read and understood that policy.
7. User Content & Reviews
If you submit reviews, comments, or any content on our website, you grant Ezra Cosmo a non-exclusive, royalty-free, perpetual license to use, modify, publish, and display such content. You agree not to submit content that is unlawful, abusive, misleading, or infringes on third-party rights. We reserve the right to moderate or remove content at our discretion.
8. Changes to Terms
We may update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after any changes indicates acceptance of the updated Terms.
9. Contact Information
If you have any questions regarding these Terms & Conditions, you may contact us at:
📧 Email: support@ezracosmo.com
📞 Phone: +91-9592087812
🌐 Website: ezracosmo.com
